faqs
1. HOW DO I PLACE MY ORDER?
Go to my website and you finished choosing your items after clicking add to cart or buy now button and checkout and next steps.
2. DO CHARGE SHIPPING COSTS?
No, we do not charge it. Shipping cost is free.
3. WHAT IS YOUR SHIPPING TIME & PROCESS?
Transit time 3-4 business days
Handiling time 1-2 business days
4. WHAT ABOUT THE RETURN PROCESS & TIME?
30 days return time of your items and email us at [email protected] for return-related information.
5. WHAT ARE YOUR ACCEPTED PAYMENT METHODS?
Amex
Apple Pay
Diners Club
Discover
JCB
Mastercard
Visa
6. HOW SECURE IS MY PERSONAL INFORMATION?
By SSL we secure your personal information.
7. I JUST NOTICED THAT I CHOSE THE WRONG ITEM BY MISTAKE, CAN YOU SWAP MY PRODUCT?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
8. I JUST NOTICED THAT I CHOSE THE WRONG SIZE BY MISTAKE, CAN YOU FIX THIS?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
9. I JUST NOTICED THAT I ENTERED THE WRONG SHIPPING ADDRESS. WHAT SHOULD I DO?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, then we can make the change. Otherwise, we will have to wait until the item is returned to us.
10. WHAT HAPPENS IF MY ITEM IS DAMAGED?
If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.